Testimonials 2017-07-19T09:48:27+00:00

Customer Testimonials

testimonials-review-button-big“Trans-West is a great company, and I don’t use that adjective lightly. We’ve had Trans-West helping us manage our IT network for over a year, but I’ve purchase telephone equipment from them for many years. We’ve always had a good relationship but now, it’s better than ever. We recently had a severe problem with our network, and what made it especially difficult is the fact that it was mostly self-inflicted. Instead of pointing fingers and placing blame, Trans-West immediately went to work on a solution by gathering their brain trust together to identify the problem and come up with immediate solutions to minimize the damage. Although we experienced some discomfort for a few days related to our problem, we were able to operate until our system could be fully restored. I attribute the minimal damage, in large measure, to the way Trans-West took responsibility and ownership for their actions and found a way to resolve the disruption as quickly and effectively as possible. Cool heads prevailed and when we met days later to assess the failure and map out a plan to avoid the failure from re-curring, they were professional, courteous and trustworthy in every way, from the ownership level of the company to the technician level and everywhere in between. The way they managed the situation turned what could have been a relationship breaking experience into a relationship that is built on trust and integrity. I’m comfortable saying that our relationship with Trans-West is stronger than ever. I have a high level of admiration and respect for their ownership, management team and employees and appreciate the way they run their company.”

David Perkinson | President | PRI Graphics

“Our company has been a customer of Trans-West Network Solutions since 2008; I remember the date not because of the product we purchased, but because of the people and partnership that came with it. Over the past seven years, the Trans-West team has helped us navigate the complexities of our telecommunication needs with technical expertise and customer service all businesses strive to offer, and the value received does not end there. From monthly lunch and learns, to annual blood drives, networking mixers, or even partnering to support school supply or clothing drives, the team at Trans-West is committed to their clients. We look forward to this continued partnership for many years to come.”

Kacey Schenk | Chief Operating Officer | End 2 End Technologies

“We have worked with Trans-West Network Solutions for 5 years now. Trans-West has always provided excellent customer service ranging in all aspects of their business. The owner, Herb Rosen, is a man who cares about all of his customers. He will make sure that Trans-West delivers exactly what they promise. Trans-West is indeed a trusted and reliable business partner.”

Martin Fraley | Technology Director | Sequoia Charter Schools

“Having been partners with Trans-West Network Solutions for more than a decade, we are grateful for their expertise and the continuning education they provide a small copany such as ours in this face paced and ever-changing world of technology.”

Melanie Bast | Vice President/Risk Manager | Grossman Company Properties

“Trans-West Network Solutions is a trusted and reliable business partner that I have personally worked with since 1999. Trans-West is a resource I am confident engaging and recommending, because they listen and collaborate bringing consultative value, dependable implementation and reliable solutions.”

Thomas Gessel | Senior Vice – President | First Credit Union

“Trans-West has been instrumental in allowing our association more time to focus on our members needs and not concern ourselves at all with our technology as I know that they have it handled.”

Karen Barno | President & Chief Executive Officer | Arizona ALFA-Voice of Assisted Living

“Trans-West Network solutions has been a trusted partner of the Arizona Technology Council since 2007 and is also providing us with an exceptional unified collaboration platform and hosted VoIP solution.”

Stephen G. Zylstra | President & Chief Executive Officer | Arizona Technology Council

“Trans-West Network solutions has been a trusted partner of ours for well over a decade. Their knowledge and expertise in telephony, VoIP, hosted services and related technologies has been essential for us in many aspects of our business. From design through implementation and post implementation support, the skillful associates of Trans-West always provide unparalleled service.”

Cary T. Westmark | Vice President-Information Technology | Troon Golf, LLC

“Trans-West Network Solutions is our sole source for all of our technology needs. They are a trusted Partner and known in the industry for their extraordinary customer service and technological expertise.”

Troy Knutson | Chief Executive Officer | End 2 End Technologies

“Trans-West Network Solutions delivered on their promise, with a customer service staff second to none! I actually asked them if they were “losing money on our account” because their sales team, project management team, installation team and their training teams put so much time into our project. Each team was outstanding, one better than the next. I was treated as though we were their only and most important customer. The experience was exceptional. We were moving to a new office, and with telephones being the “life blood” of our operation, it was extremely important that we were up working and trained on day one, and we were! I would highly recommend this team for all of your voice and data needs.”

Jason Kuhl | Manager | Internal Medicine of Arizona, P.C

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