OAISYS - Call Recording

OAISYS® is a premier developer of call recording solutions for small- to medium-sized businesses and call centers. Our solutions help companies within a variety of industries — including healthcare, automotive dealerships, financial services and manufacturing — attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. We offer superior integration with leading business phone systems, ensuring the right fit for a broad array of organizational needs.

TRACER

• TRACER, the professional interaction management software from OAISYS, empowers businesses to unlock the full potential of their business communications. TRACER records calls between businesses and customers, and optionally, related desktop activity through screen recordings. Contact centers utilize these recordings to manage their agents, company processes, quality of service and customer expectations.

Talkument

• Unlike traditional call-center and compliance-based call recording solutions, Talkument brings the power to securely store, organize, comment upon and share telephone-based business conversations to the individual businessperson. Talkument turns a business call into a secure yet sharable “document” that can be annotated with a user’s notes or keywords that can all be used to dynamically search for or share voice documents.